Last Updated: October 4, 2021

CLASSAVO PRIVACY POLICY

Effective Date: December 10, 2025

interactiveX, Inc. d/b/a Classavo (“Classavo,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use the Classavo platform and related services (the “Platform”).

By accessing or using Classavo, you agree to this Privacy Policy. If you do not agree, you must discontinue use of the Platform.

If we have a separate written agreement with your institution, such terms may supplement or override parts of this Policy.

1. INFORMATION WE COLLECT

We collect information to operate the Platform and support teaching and learning.

1.1 Information You Provide Directly

This includes:

• Account information (name, email, password)
  
• Instructor or institution details (role, department, institution)
  
• Course materials uploaded by instructors
  
• Student submissions, assignments, quizzes, attendance, and discussions
  
• Grades, instructor feedback, and academic interactions
  
• Support requests and communications with Classavo
  
• Payment information (processed securely by third-party processors; Classavo does not store full credit card numbers)
  

1.2 Information Collected Automatically

We automatically collect:

• IP address and general location derived from IP
  
• Browser type, device details, operating system
  
• Login activity, timestamps, authentication logs
  
• Pages viewed, features used, clickstream data
  
• Performance, diagnostic, and error logs
  
• Referring and exit pages
  

Mobile apps may also collect:

• device model and OS version
  
• approximate region (not precise GPS unless attendance feature is used)
  

1.3 Cookies & Tracking Technologies

We use:

• cookies
  
• analytics tags
  
• session identifiers
  
• web beacons
  

These allow us to:

• keep you logged in
  
• remember preferences
  
• personalize the experience
  
• improve performance and troubleshoot issues
  
• understand general usage patterns
  

Users may disable cookies in browser settings, but Classavo may not function properly without them.

We may use third-party analytics such as Google Analytics for aggregated insights.

1.4 Location Data for Attendance Verification (Optional Feature)

If enabled by instructors, Classavo may use approximate device geolocation to verify classroom attendance.

We collect location data only at the moment of attendance check-in, and only if:

• the instructor enables location-based attendance
  
• the user grants the mobile app permission to access location
  

We do NOT:

• track students continuously
  
• collect or monitor location outside attendance check-ins
  
• store precise GPS data longer than needed for verification
  
• use location for advertising or unrelated purposes
  

Location Data Retention:

Location data is kept only as long as necessary to verify attendance and is then deleted or anonymized.

If location permission is not granted, the feature may not function.

1.5 Categories of Personal Information Collected (CCPA/CPRA Disclosure)

We may collect:

• Identifiers: name, email, institution-issued IDs
  
• Educational Information: submissions, grades, attendance, participation
  
• Commercial Information: purchase history, refund records
  
• Internet/Device Information: IP address, browser, device, OS, usage data
  
• Log Information: timestamps, access logs, authentication logs
  
• Support Communications: messages sent to Classavo
  
• Institutional Information: course enrollment, program data
  

We do not collect biometric identifiers, social security numbers, bank account numbers, or precise continuous geolocation.

2. HOW WE USE YOUR INFORMATION

2.1 Provide the Platform

We use information to:

• operate classes, assignments, assessments, and activities
  
• deliver instructor content and course materials
  
• manage accounts and permissions
  
• support instructors and institutions
  

2.2 Support Teaching, Learning, and Assessment

We use information to:

• record participation and activity
  
• calculate and display grades
  
• provide analytics and insights to instructors
  
• help instructors identify engagement trends
  

2.3 AI-Assisted Educational Features

Classavo uses AI to provide:

• hints, explanations, and summaries
  
• question generation and variations
  
• tagging and content organization
  
• accessibility formatting
  
• instructional design suggestions
  
• grading assistance (when enabled)
  

Classavo does NOT:

• sell AI outputs
  
• use personal data to train external general-purpose AI models
  
• repurpose your instructional content as standalone commercial products
  

AI Human Review Disclaimer:

AI outputs may be incomplete or inaccurate. Instructors and students should verify AI suggestions before relying on them.

No Automated Legal/High-Stakes Decisions:

Classavo does not use AI for automated decision-making that produces legal or significant effects on students.

2.4 Improve and Secure the Platform

We use information to:

• troubleshoot issues
  
• monitor performance
  
• detect fraud or misuse
  
• enhance features and security
  

2.5 Communications

We may send:

• service alerts
  
• course notifications
  
• technical updates
  
• account-related messages
  

Marketing emails are optional and can be opted out.

2.6 Legal & Compliance

We may use or disclose information to:

• comply with laws such as FERPA
  
• respond to institutional or legal requests
  
• prevent violations of our Terms of Use
  

3. HOW WE SHARE INFORMATION

Classavo does not sell personal information

and does not share personal information for cross-context behavioral advertising (as defined under CCPA/CPRA).

We may share information only with:

3.1 Instructors & Institutions

Instructors and institutions may access:

• student submissions
  
• attendance
  
• grades and feedback
  
• participation and engagement analytics
  
• course records needed for academic or administrative purposes
  

3.2 Third-Party Service Providers

Trusted vendors may access data only to provide services such as:

• cloud hosting
  
• email delivery
  
• analytics and diagnostics
  
• payment processing
  
• customer support
  

These providers must protect your data and follow our instructions.

3.3 Legal Requirements

We may disclose data to comply with:

• laws or regulations
  
• court orders
  
• government or institutional requests
  

3.4 Business Transfers

If Classavo is acquired or undergoes a reorganization, information may be transferred to a successor entity.

3.5 Aggregated or De-Identified Data

We may use aggregated or de-identified data for:

• research
  
• analytics
  
• reporting
  
• product development
  

This data cannot reasonably identify an individual.

4. FERPA COMPLIANCE (STUDENT DATA)

When providing services to U.S. educational institutions, Classavo acts as a “School Official” with legitimate educational interest under FERPA.

Classavo:

• treats student data as confidential
  
• uses it only for educational purposes
  
• does not share it except as directed by the institution or permitted by FERPA
  

If this Policy conflicts with FERPA or another education privacy law, the more protective rule applies.

5. CHILDREN’S PRIVACY (COPPA)

Classavo does not knowingly collect personal information directly from children under 13 except through schools or instructors with COPPA-compliant authorization.

If improperly collected data is discovered, Classavo will delete it.

6. DATA RETENTION POLICY

Classavo retains course and student data only as long as necessary.

Default Retention Period:

90 days after the course end date, unless a longer period is required by:

• institutional contracts
  
• applicable laws
  
• accreditation or audit requirements
  

After retention expires:

• data may be permanently deleted
  
• instructors and institutions are responsible for exporting records before deletion
  
• Classavo provides export tools for compliance
  

Security logs and authentication logs may be retained longer for fraud prevention and audit requirements.

7. THIRD-PARTY INTEGRATIONS

Classavo may integrate with:

• Canvas
  
• Blackboard
  
• Moodle
  
• Brightspace
  
• SSO providers
  
• SIS/LTI systems
  
• Other academic tools
  

Classavo is not responsible for:

• outages or downtime in third-party systems
  
• syncing errors
  
• LMS configuration issues
  
• data loss caused by external systems
  

Institutions manage their integration settings.

8. USER RIGHTS

Depending on your location and role:

You may:

• update your profile information
  
• request account deletion (subject to FERPA/institution policies)
  
• request data export
  
• change communication preferences
  

Students should contact their institution for FERPA-related requests.

8.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have rights to:

• know what personal information we collect
  
• request access, correction, or deletion
  
• opt out of sale or sharing of personal information
  
• non-discrimination for exercising these rights
  

To submit a request, email: privacy@classavo.com

Classavo does not sell or share personal information for advertising.

9. SECURITY MEASURES

We use appropriate administrative, technical, and physical safeguards, including:

• encryption (HTTPS/TLS)
  
• password hashing
  
• access controls and authentication
  
• role-based permissions
  
• monitoring and audit logs
  
• secure cloud infrastructure
  
• routine security assessments
  
• incident response procedures
  

No system is entirely secure. Users are responsible for protecting their login credentials.

9.1 Data Breach Notification

If a data breach occurs:

• affected institutions will be notified promptly
  
• users will be notified when required by law
  
• Classavo will coordinate with institutional legal and security teams
  

10. DATA STORAGE & INTERNATIONAL TRANSFERS

Data is stored in the United States.

Some third-party service providers may process data in other regions with appropriate safeguards.

11. INTERNATIONAL USERS

By using Classavo from outside the U.S., you consent to the transfer of your information to the United States.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

The Effective Date reflects the latest version.

Continued use of the Platform after changes constitutes acceptance.

13. CONTACT US

interactiveX, Inc. d/b.a. Classavo
701 Ellicott Street
Buffalo, NY 14203
Email: privacy@classavo.com