Effective Date: May 25, 2026
These Terms of Service ("Terms") are a legal agreement between you and interactiveX, Inc. d/b/a Classavo ("Classavo," "we," "us") governing your access to and use of Classavo's websites, applications, software, content, integrations, and related services (collectively, the "Services").
By accessing or using the Services, creating an account, or clicking to accept these Terms, you agree to be bound by these Terms and to our Privacy Policy. If you don't agree, don't use the Services.
If you are using the Services on behalf of an educational institution or other entity ("Institution"), you represent that you have authority to bind that Institution. If your Institution has a separate written agreement with Classavo (for example, a Master Subscription Agreement, Data Processing Addendum, or order form), that agreement controls to the extent it conflicts with these Terms.
These definitions apply across all Classavo agreements (Privacy Policy, MSA, DPA) unless that agreement says otherwise:
You must be 18 or older, or 13+ and enrolled at a higher-education institution, or have parental/guardian consent, or be authorized through your school under COPPA.
You are responsible for keeping your login credentials confidential and for all activity under your account. You may not share accounts, allow unauthorized access, impersonate others, or use another person's account.
You agree to provide accurate, current information and update it as needed. Notify us at support@classavo.com if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, are inactive for extended periods, present security or legal risk, or that we reasonably believe are fraudulent.
Classavo provides educational technology that supports teaching, learning, assessment, engagement, content delivery, and course administration. Instructors and Institutions decide how to design courses, assign materials, evaluate student work, and make academic decisions. Classavo does not make academic decisions and is not responsible for grades, evaluations, academic outcomes, or disciplinary actions made by Instructors or Institutions.
The Services may evolve over time. We may add, modify, improve, replace, or discontinue features at any time. We will provide reasonable notice for material changes that significantly reduce functionality you depend on.
If you access the Services through an Institution:
When Classavo provides Services to an Institution, we act as a "School Official" with legitimate educational interest under FERPA.
Paid access lasts only for the purchased term and does not auto-renew unless disclosed at purchase. Fees, billing terms, and any subscription terms are presented at purchase or set forth in a separate agreement.
Direct purchases through Classavo. Refunds are available within 14 days of purchase if less than 20% of course content has been accessed. After that, sales are final.
Course add/drop. If you drop a course within your Institution's official add/drop window and submit proof of withdrawal, we will process a refund.
Bookstore or third-party purchases. Refunds go through the seller. Once a bookstore code is redeemed, it is non-refundable through Classavo.
Institutional licenses. Individual student refunds don't apply; the institutional agreement governs.
Granted refunds terminate access immediately. We don't refund for academic-integrity violations, terms violations, or institutional removals. Other fees are non-refundable except as required by law or expressly agreed by Classavo in writing.
You retain ownership of your User Content. By submitting User Content, you grant Classavo a non-exclusive, worldwide, royalty-free license to host, process, transmit, store, reproduce, display, and deliver it as reasonably necessary to:
This license lasts only as long as needed for the purposes above. Classavo does not claim ownership of educational records, student submissions, or instructor-created course materials.
You represent and warrant that you have all necessary rights to submit your User Content, that it does not violate applicable law, intellectual property, privacy, or third-party rights, and that it does not contain malicious code. You are solely responsible for your User Content. We may remove User Content that violates these Terms or applicable law.
The Services may include AI Features. By using AI Features, you understand and agree:
Do not input information you wouldn't want stored or processed by an AI system, including sensitive personal categories.
You may not use the Services to:
Violations may result in suspension, termination, and referral to your Institution or law enforcement.
The Services may integrate with or rely on third-party content (including OER and publisher materials) and systems (Canvas, Blackboard, Moodle, SIS, SSO, LTI, payment processors). Third-party content remains owned by its licensors and subject to its license terms. Your use of third-party services may be subject to separate terms and policies. Classavo is not responsible for the availability, accuracy, security, privacy practices, or content of third-party services.
The Services, including software, interfaces, branding, designs, graphics, features, and underlying technology, are owned by or licensed to Classavo and protected by intellectual property laws. We grant you a limited, non-transferable, revocable license to use the Services as intended. All rights not expressly granted are reserved.
If you provide feedback, ideas, or suggestions regarding the Services, you grant Classavo a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation.
We respond to valid DMCA notices. Send notices to dmca@classavo.com or to our registered agent: interactiveX, Inc., Attn: DMCA Agent, 701 Ellicott Street, Buffalo, NY 14203. Repeat infringers will be terminated.
Our collection and use of Personal Information is described in our Privacy Policy. When we provide Services to an Institution, data handling may be governed by a separate written agreement between Classavo and that Institution. Data retention is described in the Privacy Policy.
We use reasonable safeguards to support the availability and security of the Services, but no system is completely secure or uninterrupted. We do not guarantee uninterrupted availability, error-free operation, or that the Services will prevent academic misconduct, data loss, or third-party outages. Scheduled maintenance, updates, outages, and security events may affect availability from time to time.
THE SERVICES AND ALL RELATED CONTENT, FEATURES, AND GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLASSAVO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.
CLASSAVO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT GENERATED OUTPUT WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE, OR THAT THE SERVICES WILL PREVENT ACADEMIC MISCONDUCT OR DATA LOSS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions don't allow certain limitations, so portions of this section may not apply to you.
You agree to defend, indemnify, and hold harmless Classavo and its affiliates, officers, employees, contractors, and licensors from claims, damages, liabilities, losses, costs, and reasonable attorneys' fees arising out of or related to your User Content, your use of the Services, your violation of these Terms, your violation of applicable law, or your violation of third-party rights.
You may stop using the Services at any time. We may suspend or terminate your access at any time, with or without notice, if required by law, necessary to protect the Services or users, in response to suspected fraud, abuse, or security risk, for violations of these Terms, for non-payment, or at an Institution's direction.
Sections that by their nature should survive termination will survive, including Sections 1, 6 (license survival as needed), 7, 10, 11, 12, 14, 15, 16, 18, and 19. Data retention follows the Privacy Policy.
These Terms are governed by the laws of the State of New York, excluding conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Erie County, New York, and the parties consent to personal jurisdiction in those courts.
Exception for public institutions. If you are a U.S. public Institution whose state law requires your contracts to be governed by that state's law, that state's law governs your agreement with us and venue lies in that state's courts.
You agree not to seek injunctive relief that would disrupt academic continuity or block other users' access to the Services. Your remedy is monetary damages, subject to Section 15.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice by posting updated Terms with a new Effective Date and by reasonable means (in-app notice, email, or both). Your continued use of the Services after updated Terms become effective constitutes acceptance.
These Terms, together with the Privacy Policy and any separate signed agreement between Classavo and your Institution, are the entire agreement between you and Classavo regarding the Services. If any provision is unenforceable, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver of future enforcement. You may not assign these Terms without Classavo's prior written consent; Classavo may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
interactiveX, Inc. d/b/a Classavo 701 Ellicott Street, Buffalo, NY 14203 support@classavo.com (general) · privacy@classavo.com (privacy) · dmca@classavo.com (copyright)
